Flag City Water experience

There are times when you have problems and the test of a company is how they respond to the problems. I had such a situation with Flag City Water where their water softener was a little underpowered for our house. After discussing the situation with them and letting them know how disappointed I was with their product, they went out of their way to fix it. Justin worked hard to upgrade our water softner for a nominal fee and went the extra step with some ohter items we wanted. So a bad situation turned better by great customer service and I came away happy with how things turned out. Sometimes the business stops or goes quiet, but this is not the case with Flag City Water.

I was so happy with the situation I want to share it with you. If you need a water softener, you can be assured they will go out of their way to make sure you are satisfied.


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