Last April, Congresswoman Marcy Kaptur of Ohio attended a Washington dinner where Jamie Dimon, the CEO of JP Morgan Chase, was a speaker. Kaptur, whose district includes Toledo and counties along the Michigan border, had recently been told by local realtors that JP Morgan Chase was a top forecloser in the area—and this in a district devastated by the economic downturn. Foreclosures had almost doubled, unemployment was close to 20 percent in some areas, and Toledo was now the eighth poorest city in the nation. Kaptur, in front of a group of distinguished guests that had been hailing the CEO as a reformer and “the new face of Wall Street,” told Dimon what she’d heard from her realtors: despite repeated attempts at mortgage workouts, JP Morgan Chase representatives often did not return phone calls. Dimon first denied it could be true, then had a bank executive vice president hand Kaptur a business card.
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